Turning Ambition into Achievement
Offering Nationally Recognized Hospitality Certifications and Consulting Services
Turning Ambition into Achievement
Offering Nationally Recognized Hospitality Certifications and Consulting Services
About Our Certification Programs
Nationally Recognized Hospitality Certifications
- We offer a special 3 week certification program with minimal or no investment!
- Receive 6 Hospitality Industry certifications that are welcomed by hospitality employers all over the country
- Self Paced online learning from anywhere, Don't miss work!
- Certifications through American Hotel Lodging Educational Institute and National Restaurant Association
Why Hospitality?
Hospitality isn’t limited to hotels and restaurants. It includes:
- Event management
- Sports and entertainment venues
- Convention centers and meeting planning
- Airlines, cruise lines, and rail travel
- Short-term rentals like VRBO and Air B&B
- Tourism bureaus and destination management organizations
Almost everything we touch has an element of hospitality.
AHLEI Certifications Offered
Certifications Offered
ServSafe Management Certification
Servsafe Food Handler Certification
Servsafe Alcohol Certification
Certified Maintenance Employee
Certified Front Desk Representative
Guest Service Gold
De-Escalation and Active Threat Response
Safety Matters
Certified Kitchen Cook
and more...all customizable to your needs
Adams Hospitality has produced and executed events from weddings, live music events, fundraiser events, private events and incentive events. With years of experience and exciting new and traditional tastes, we ensure your event will be a memorable one.
Enjoy your time away while we take care of your Inn
Your Bed and Breakfast is more than a business-it's a place where guests come to relax, creaete memories, and experience genuine hospitality. When you're ready for a well-deserved vacation, Adams Hospitality Consulting allows you to step away with complete confidence. With decades of hospitality leadership and operational management experience, we seamlessly oversee every aspect of your inn, including guest services, reservations, staff supervision, housekeeping coordination, vendor communication, and daily operations. We are committed to maintaining the exceptional guest experience and high standards you've worked so hard to build, so you can relax, recharge and enjoy your time away knowing your property is in trusted, experienced hands.
Meet the CEO- Melanie Adams
Who
Melanie is the founder and lead consultant since 2005. She is excited to assist with hospitality, restaurant, and event certification training as well as hospitality consulting needs. Melanie is a California native, but currently and for over twenty years the Cleveland, Ohio area is home.
Education
Melanie's education includes 3 Hospitality degrees: Associates in Hotel-Restaurant Management from Johnson and Wales University
Bachelors of Science in Hospitality Management from Johnson and Wales University
Master of Business Administration in Hospitality and Tourism from Columbia Southern University
Industry Experience
With many years of experience in the hospitality industry, Melanie Adams has built a career centered on operational excellence, exceptional guest service, and developing the next generation of hospitality professionals. Her extensive background includes leadership roles in hotel operations, sales, housekeeping, restaurant management, and the successful opening of new hotels, giving her firsthand knowledge of every stage of a hospitality business—from launch to long-term success. As a former hospitality professor for nearly two decades, she has educated and mentored hundreds of students who now serve in leadership positions throughout the industry. Melanie is also the Vice Chair of the Educational Certification Advisory Council (ECAC) for the American Hotel & Lodging Educational Institute (AHLEI), helping shape nationally recognized hospitality education and certification standards. As CEO of Adams Hospitality Consulting, she partners with hotels, bed and breakfasts, restaurants, and tourism businesses to strengthen operations, elevate guest experiences, develop high-performing teams, and create sustainable growth. Her practical experience, industry leadership, and passion for hospitality allow her to deliver personalized solutions that help every client provide exceptional service with confidence.
Local Partnerships
For decades, I have built trusted partnerships with Cleveland's hotels, restaurants, educational institutions, and workforce organizations. Through these relationships, I provide industry training, nationally recognized ServSafe certifications, and practical hospitality solutions that help businesses strengthen their teams and elevate service excellence.
Let's Work Together!
At Adams hospitality Consulting, we are committed to helping your business succeed. Whether you need hospitality consulting, training, certifications, or operational support, we'll create customized solutions to meet your unique goals.